Shipping & Returns

Shipping & Returns Policy

All of us at ARITAUM are committed to bringing you the most innovative K-Beauty products of the highest quality. We know that what matters to you is great products combined with truly attentive service.

If you have any concerns about an ARITAUM product, a missing or damaged order, or your experience, we welcome you to contact us.

We’re in the office Monday - Friday 9:00 AM - 5:00 PM EST, excluding national holidays. You can send us an email any time or reach out through the “Contact Us" page. To expedite your request, please share your order confirmation number, if available.

When to Expect Your Order

Please allow 2-7 business days for processing of your online order. If your order is placed after 10 AM EST, it will be processed starting the following business day. Once your order is shipped, tracking information will be emailed to the email address you provided us at checkout.

Please note: During peak holiday times, we may need an extra business day to send your tracking information and to ship your order.

Our Return Policy

We are able to accept merchandise purchased from our website at us.aritaum.com within 60 days of purchase.

You can process returns for a flat fee of $5 here: https://returns.narvar.com/aritaum/returns

If possible, please return products in their original packaging, along with your order information – found on either your original online receipt or the invoice that arrived with your package.

Again, we welcome you to contact us at any time.

Thank you,

Your friends at Aritaum