Membership Program Terms
The ARITAUM Membership Program (“Program”) is a membership based rewards program offered by AMOREPACIFIC US, Inc. (“we”, “us” or “our”) that allows members to earn rewards when they purchase our products in United States at participating ARITAUM stores.
These Terms apply solely to your participation in the Program. By participating in the Program, you are indicating:
- your acceptance of, and agreement to be legally bound by, all of the terms and conditions of this Agreement;
- that you are above the age of majority where you reside and you are able to enter binding contracts; and
- that you are a legal resident of the United States.
If you do not accept and agree to the following terms and conditions (“Terms”), you must not participate in the Program.
1. Membership Eligibility and Account Creation
Membership to the Program (“Membership”) is limited to individual consumers only acting for personal, family or household reasons. Persons acting for commercial reasons, including distributors and resellers, are not permitted to participate. You must be age 16 years or older and a legal resident of the United States to be eligible for Membership. Eligible minors must obtain their parent or legal guardian's consent prior to participation.
To participate in the Program, you must create an account (“Account”). To create an account, visit a participating ARITAUM store and speak to your ARITAUM store representative. You will be asked to provide your name, birthday, and contact information, including a phone number and/or mailing and email address.
There is a limit of one (1) Account per person. Anyone found attempting to use multiple/different identities, phone numbers, email addresses, accounts, registrations, or logins, or otherwise attempting to obtain more than one (1) Account may be disqualified from the Program, resulting in cancellation of Accounts and voiding of corresponding Beauty Points in our sole discretion, subject to applicable law.
By creating an Account, you agree that you will provide complete and accurate information about yourself and to update such information if it changes. In the event that you do not provide or update such information, or if we have reasonable grounds to suspect that you have not provided or updated such information, we shall have the right, in our sole and absolute discretion, to disable your Account and prevent you from participating in the Program.
You agree to be responsible for: (a) the accuracy of all information that you provide to us; (b) maintaining the confidentiality and security of any passwords or other account identifiers that you choose or that are otherwise assigned to you; and (c) all activities that occur under such password(s) or Account. It is your responsibility to keep your username and any password that you register or that is provided to you confidential and secure. In the event that your username or password is used without your consent or that you discover any other breach of security, you agree to promptly notify us using the information provided below. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your Account.
All registrations are subject to verification at any time and for any reason. We reserve the right, in our sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to us, including, without limitation, government issued photo identification), for the purposes of verifying your eligibility to participate in the Program and/or for any other reason we deem necessary, in our sole and absolute discretion, for the purposes of administering the Program in accordance with these Terms. Failure to provide such proof to our satisfaction in a timely manner may result in the cancellation of your Account and, subject to the applicable law, in such a case any Beauty Points associated with your Account may be forfeited.
2. Membership Status and Benefits
The rate at which you earn Beauty Points and other benefits in the Program is determined by your membership status (“Status”). Your Status is determined based on the total pre-tax value of your purchase of eligible products in the United States in a 12-month period.
You will have “Member” Status upon creating an Account. Members who purchase certain qualifying products (as designated by ARITAUM) within the last 12-month period will be upgraded automatically to the “Smart VIP” Status. The “Smart VIP” Status will be valid until December 31 of the same calendar year following the date of upgrade. Members who spend $1,200 or more within the last 12-month period will be upgraded automatically to the “Diamond VIP” Status, which will be valid for the calendar year in which the member qualifies and the following full calendar year. After that, annual requalification is required to maintain “Diamond VIP” Status.
The Statuses and associated benefits are as follows:
|Qualifying Pre-Tax Spend Per Calendar Year
|With qualifying purchase of products designated by ARITAUM
|$1,200 or more
|Beauty Points earned per $1 Eligible Purchase
New Member Bonus
True Benefit Gift
|20% Off (For purchases up to $150)
|30% Off (For purchases up to $300)
Unlimited Access to Monthly Beauty Box
|With qualifying spend
IOPE Club Benefit
|With qualifying IOPE purchase
|With qualifying IOPE purchase
|With qualifying IOPE purchase
(1) New Member Bonus: A New Member Bonus will be given to all Members after their first-time purchase and given only one (1) time. The Bonus is automatically applied as a 10% discount to their next purchase of any full priced products made within 30 days on orders between $20 and $150. (Cannot be combined with other discounts or offers.)
(2) Welcome Reward: 200 bonus points will be given to Smart VIP members once they become eligible for the Smart VIP Status, provided that during certain promotional events, Smart VIP members may be awarded additional bonus points.
(3) True Benefit Gift: Diamond VIP members who spend at least $1,200 in a calendar year will be able to choose up to 2 products (with a combined value up to $60). True Benefit Gift will be awarded once a year when qualifier is met and must be used during the same calendar year.
(4) Birthday Perk: Birthday Perk will be given to Smart VIP and Diamond VIP members only during the month that includes one’s birthday, and given only once a year. Birthday Perk will be automatically applied with any purchase during member’s birth month when logged into member’s Account. (Cannot be combined with other discounts or offers.)
(5) Unlimited Access to Monthly Beauty Box: Smart VIP and Diamond VIP members will receive access to purchase Beauty Boxes, a curated assortment of products, while supplies last.
(6) VIP Days: Smart VIP and Diamond VIP members will have access to exclusive events and offers, such as early access to certain promotions or new product launches.
(7) Private Coupons: Diamond VIP members who spend at least $1,200 in the previous calendar year will receive coupons that can be redeemed for discounts online and in-stores at ARITAUM.
(8) IOPE Club Benefit: All members will be eligible to receive 10% off IOPE products with a qualifying purchase of promotional products (in quantities and types designated by ARITAUM and updated in its sole discretion on a quarterly basis) or with a purchase of $200 worth of IOPE products. IOPE Club benefit status is good for the calendar year in which the qualifying purchase is made, and will reset on January 1 of the next calendar year.
All amounts are in U.S. dollars. All gifts available to members will be selected by ARITAUM in its sole and absolute discretion, and may vary from year to year, and member to member. There is a limit of one (1) gift in each gift class per member, per year, unless ARITAUM chooses, at its discretion, to permit otherwise. All gifts are subject to availability.
3. Earning and Redeeming Beauty Points
Members are able to earn points in the Program (“Beauty Points”) based on their purchase of our products at participating ARITAUM stores.
Beauty Points are awarded at a rate based on your Status, as described in Section 2 above. Members earn 1x the total purchase amount. (e.g. Spend $100 and earn 100 Beauty Points). Smart VIP members earn 1.2x the total purchase amount (e.g. Spend $100 and earn 120 Beauty Points). Diamond VIP members earn 1.5x the total purchase amount (e.g. Spend $100 and earn 150 Beauty Points).
You may view your current Beauty Points balance, as well as any activity on your Account, by logging into your Account.
Beauty Points may be redeemed for discounts on our products and other goods we make available at participating ARITAUM stores. For every 300 Beauty Points accumulated, you may redeem them for $10 off your purchase. A minimum of 300 Beauty Points must be applied to any Beauty Point redemption. Beauty Points are non-transferrable, have no cash value and are not redeemable for cash or cash equivalent. To earn or redeem Beauty Points at an ARITAUM store, you must provide your Membership number or registered phone number to the sales associate prior to completing your purchase.
4. Expiration and Forfeiture of Beauty Points
If your Account neither earns Points for a period of one (1) year, we reserve the right to cause your Points to expire, in which case they will be null and void.
5. Promotional Offers
At any point and from time to time, we may issue special promotions that alter the rate at which Beauty Points are earned or redeemed, such as Beauty Point multipliers, bonus Beauty Points, or other promotional offers on certain products, services, days, or portions of any day, that change the thresholds at which Beauty Points may be redeemed or that award additional Beauty Points to a particular member, based on the purchase of a particular product, or based on purchases at a particular retail location. We may make such promotional offers to all Program members, or any subset of them, in our sole and absolute discretion. We may communicate issuance of these promotional offers via our website, in-store displays, social media accounts, e-mail communication, and/or other means available to us. These Terms shall apply to such promotional offers, along with any additional terms and conditions that accompany the offer, unless you are notified otherwise.
6. Restrictions on Beauty Points
Beauty Points and your participation in the Program are subject to the following limitations:
Beauty Points cannot be transferred to or from one member to another or from one Account to another. Beauty Points may not be sold, bartered, or otherwise exchanged between members.
We may invalidate any Beauty Points and remove them from the associated Account if it determines that such Beauty Points were improperly credited to such Account, obtained fraudulently, or otherwise obtained not in keeping with the letter and spirit of these Terms. We reserve the right to correct any Beauty Points balance (by either adding or removing Beauty Points), if we determine in our sole and absolute discretion that an error has occurred.
Beauty Points do not constitute property, do not entitle a member to any vested right or interest, and have no cash value. Beauty Points are not redeemable for cash, transferable or assignable for any reason.
Beauty Points are null and void and will be rejected, and removed from the associated Account, if not obtained in accordance with the letter and spirit of these Terms. No Beauty Point receipt or redemption will be valid if such receipt or redemption is associated with any Beauty Point deemed void for any reason, including without limitation, if: (i) the Beauty Point is not verified or recognized as being validly issued by us; (ii) the Beauty Point or the Receipt used to earn the Beauty Point is determined to have been previously entered and used; (iii) the Beauty Point was obtained in a manner we deem to be fraudulent or otherwise invalid; or (iv) the Beauty Point is otherwise void.
Our decisions with respect to all aspects of the Program are final and binding on all members without right of appeal, including, without limitation, any decisions regarding the eligibility/disqualification of members and/or Beauty Point earning or redemption.
Any abuse or attempted abuse by a member of the Program’s privileges, or the letter and spirit of these Terms, any failure by a member to follow these Terms, or any misrepresentation by a member may subject the member to expulsion from the Program, including as permitted by applicable law, forfeiture of all Beauty Points. Without limiting the foregoing, any purchases which are returned or otherwise cancelled will not qualify for the purposes of the Program and any Beauty Points awarded in respect of such purchases will be void and removed from the applicable Account at our discretion
7. Changes to Term
We reserve the right to amend or modify these terms, in whole and in part, at any time and from time to time. Where permitted by applicable law, this may include without limitation, changes to the requirements to participate in the Program, changes to the rate at which Beauty Points are earned, changes to the Status, changes to the rewards and benefits available, and changes to the redemption rate of Beauty Points.